Shipping Policy

Shipping Policy

Order Processing
All orders are processed within 1–2 business days after confirmation. Customers will receive a notification once the order has been shipped.

Delivery Time
We aim to deliver all orders within 5–8 business days depending on the delivery location and courier availability.

Shipping Charges
Shipping charges (if any) will be displayed at checkout before payment.

Unboxing Video Requirement
Customers are strongly advised to record a clear, continuous video while unboxing the package. This video must start before opening the parcel and clearly show the package condition and contents.
Unboxing videos are required as proof in case of:

• Missing items

• Damaged products

• Wrong items received
  Requests related to these issues may not be accepted without proper unboxing video proof.

Tracking Information
Once your order is shipped, a tracking ID will be shared via email or message so you can monitor your delivery status.

Delivery Delays
Delivery times may be affected by public holidays, weather conditions, or unforeseen courier delays. We appreciate your patience in such cases.

Incorrect Address
Please ensure your shipping address is correct. We are not responsible for delays or losses caused by incorrect information provided at checkout.

Contact Us
For any shipping-related questions, contact us at:
zybynilu@gmail.com
9880253666